Contact Policy
Effective Date: September 1, 2026
Last Updated: October 2, 2026
This Contact Policy explains how individuals, organizations, clients, prospective clients, collaborators, media representatives, vendors, creators, and other visitors may contact The Rice Collective LLC, doing business as The Rice Collective (“The Rice Collective,” “we,” “us,” or “our”), through thericecollective.org or related communication channels.
This Contact Policy should be read together with our:
1. General Contact
You may contact The Rice Collective for:
- general questions;
- business inquiries;
- project inquiries;
- collaboration requests;
- media inquiries;
- partnership discussions;
- licensing inquiries;
- accessibility requests;
- privacy requests;
- legal notices; and
- other legitimate business communications.
General Contact Email:
thericecollective@outlook.com
Website:
https://thericecollective.org
2. Contacting Us Does Not Create a Business Relationship
Sending an email, form submission, message, inquiry, or other communication to The Rice Collective does not by itself create:
- a client relationship;
- an agency relationship;
- an employment relationship;
- a contractor relationship;
- a fiduciary relationship;
- a partnership;
- a joint venture;
- exclusivity;
- a production commitment;
- a licensing agreement;
- a nondisclosure agreement; or
- any obligation to provide services.
A formal business relationship exists only when The Rice Collective and the relevant party enter into an appropriate written agreement where one is required.
3. Do Not Send Sensitive Information Through Ordinary Contact Channels
Please do not send highly sensitive personal or confidential information through ordinary Website forms or email unless The Rice Collective specifically requests it and provides an appropriate method for transmission.
Examples include:
- Social Security numbers;
- full financial-account numbers;
- passwords;
- authentication codes;
- government identification numbers;
- medical records;
- biometric information;
- private encryption keys;
- confidential legal documents;
- highly sensitive business credentials; or
- other information that could create an unreasonable security risk if transmitted through ordinary email.
If sensitive information is required for a legitimate business purpose, The Rice Collective may provide a more appropriate method for transmitting it.
4. Creative Materials and Pitches
The Rice Collective develops original stories, art, music, designs, characters, fictional worlds, publishing projects, animation, video, and other creative works.
Because we may independently develop material similar to ideas submitted by others, do not send confidential or proprietary creative material unless an appropriate written agreement is already in place.
Creative materials may include:
- scripts;
- stories;
- character concepts;
- artwork;
- manga;
- comic concepts;
- treatments;
- pitches;
- music;
- lyrics;
- designs;
- fictional worlds;
- production concepts; or
- other creative works.
Sending creative material through ordinary email or a Website contact form does not automatically create:
- confidentiality;
- an obligation to review;
- an obligation to respond;
- an obligation to compensate;
- an obligation to purchase or license the material; or
- an obligation to avoid independently developing similar ideas.
Ownership of original intellectual property you submit remains with you unless a separate written agreement states otherwise.
Additional rules concerning creative submissions are provided in our Terms of Use.
5. Project and Service Inquiries
For project or service inquiries, it is helpful to include:
- your name;
- organization or company, if applicable;
- preferred contact information;
- the type of project;
- a short project description;
- anticipated scope;
- general timeline;
- estimated budget range, if known; and
- any other information reasonably necessary to understand the request.
Please do not send unnecessary sensitive personal data.
An inquiry is not a binding quote, contract, production schedule, or commitment.
Any project accepted by The Rice Collective should be governed by an appropriate written agreement, statement of work, proposal, production agreement, license, or other contract.
6. Privacy Requests
Privacy requests should be sent to:
Use the subject line:
Privacy Request
Maryland residents may use:
Maryland Privacy Request
Appeals concerning qualifying Maryland privacy requests may use:
Maryland Privacy Appeal
Additional instructions are available on our Privacy Choices page.
7. Accessibility Requests
If you experience an accessibility barrier on thericecollective.org, contact:
Use the subject line:
Accessibility Request
When possible, include:
- the affected page;
- the accessibility issue;
- the device or browser used;
- the assistive technology involved, if relevant; and
- the content or feature you were attempting to access.
You are not required to disclose the nature of a disability to report an accessibility issue.
8. Copyright and Intellectual Property Notices
For concerns involving alleged copyright infringement or other intellectual-property issues, contact:
Use the subject line:
Copyright / Intellectual Property Notice
Please identify:
- the work you own or are authorized to represent;
- the material you believe is infringing;
- where the material appears;
- your contact information;
- the basis for your claim; and
- your authority to submit the notice.
We may request additional information reasonably necessary to evaluate the matter.
9. Trademark Concerns
Questions or notices concerning unauthorized use of THE RICE COLLECTIVE or other protected brand assets may be sent to:
Subject:
Trademark / Brand Notice
Please include enough information for us to locate and evaluate the reported use.
10. Security Reports
If you believe you discovered a security vulnerability involving thericecollective.org, contact us privately.
Email:
thericecollective@outlook.com
Subject:
Security Report
Please include enough technical information for us to investigate the issue.
Do not:
- access information beyond what is reasonably necessary to identify the issue;
- download or alter user data;
- intentionally disrupt the Website;
- install malware;
- demand payment through threats;
- disclose sensitive vulnerability details publicly before we have had a reasonable opportunity to investigate; or
- use the reported issue for unlawful purposes.
Submitting a security report does not authorize conduct that would otherwise violate applicable law.
11. Fraud and Impersonation Reports
If you receive a suspicious message, payment request, employment offer, collaboration request, or other communication claiming to come from The Rice Collective, you may verify it by contacting:
Subject:
Fraud / Impersonation Report
Do not send passwords, authentication codes, or financial credentials to anyone claiming to represent The Rice Collective without independently verifying the request.
12. Media and Press Inquiries
Media, interview, press, or publication requests may be sent to:
Subject:
Media Inquiry
Please include:
- your name;
- publication or organization;
- topic;
- deadline;
- requested format; and
- relevant contact information.
Submission of a media inquiry does not guarantee an interview, statement, response, or participation.
13. Business and Partnership Inquiries
Potential business partners, collaborators, distributors, publishers, production companies, vendors, or other organizations may contact:
Subject:
Business Inquiry
The Rice Collective may request additional information before discussing a proposed relationship.
No partnership, agency, joint venture, or other business relationship is created until expressly agreed in writing.
14. Employment and Contractor Inquiries
Unless a position is expressly advertised as open, sending a résumé, portfolio, or employment inquiry does not create an obligation to review, interview, hire, or respond.
Applicants should not send:
- Social Security numbers;
- banking information;
- copies of passports;
- copies of driver’s licenses; or
- other highly sensitive identification information
unless specifically requested at an appropriate stage of a legitimate hiring process.
Any employment or contractor relationship will be governed by applicable written agreements and law.
15. Vendor and Solicitation Communications
The Rice Collective may decline unsolicited sales, vendor, advertising, marketing, software, or service solicitations.
Sending a solicitation does not create an obligation to respond.
Automated, deceptive, abusive, or excessive solicitation may be filtered or blocked.
16. Response Times
We aim to review legitimate communications within a reasonable period.
Response times may vary depending on:
- the type of request;
- project workload;
- complexity;
- verification requirements;
- legal obligations;
- security concerns; or
- the volume of communications received.
We do not guarantee a specific response time unless applicable law or a separate written agreement requires one.
Privacy requests, appeals, or other legally regulated communications will be handled according to applicable legal deadlines where those laws apply.
17. Spam and Malicious Communications
We may filter, block, quarantine, preserve, or delete communications that appear to contain:
- spam;
- phishing;
- malware;
- fraudulent content;
- impersonation;
- threats;
- harassment;
- malicious attachments;
- automated abuse; or
- unlawful content.
Where reasonably necessary, suspicious communications may be retained for security, fraud-prevention, investigation, legal, or recordkeeping purposes.
18. Records of Communications
The Rice Collective may retain legitimate business communications for periods reasonably necessary to:
- respond to the communication;
- maintain business records;
- administer projects;
- preserve transaction history;
- maintain security;
- prevent fraud or abuse;
- comply with applicable law;
- establish, exercise, or defend legal claims; or
- meet contractual or regulatory obligations.
Additional information is provided in our Privacy Policy.
19. Marketing Communications
Contacting The Rice Collective for an ordinary inquiry does not automatically constitute consent to receive recurring marketing emails, automated calls, or text messages where separate consent is required.
Newsletter or promotional communications will be handled according to applicable consent and unsubscribe requirements.
20. Accurate Information
When contacting The Rice Collective, please provide information that is accurate to the best of your knowledge.
Do not knowingly:
- impersonate another person;
- falsify business credentials;
- misrepresent authority;
- submit fraudulent inquiries;
- falsely claim ownership of intellectual property; or
- submit materially misleading information.
21. Respectful Communications
We welcome legitimate questions and professional communications.
We may decline to engage with communications involving:
- threats;
- harassment;
- hate speech;
- extortion;
- abusive conduct;
- unlawful discrimination;
- obscene threats;
- fraudulent demands; or
- repeated bad-faith contact.
Nothing in this provision restricts lawful criticism, complaints, or the exercise of legal rights.
22. Emergency Communications
The Rice Collective’s ordinary Website and email channels are not emergency-response systems.
Do not use our contact form or email to report an immediate emergency involving danger to life, physical safety, or property.
For emergencies, contact the appropriate emergency service or public authority.
23. Third-Party Contact Channels
The Rice Collective may maintain profiles on third-party platforms.
Messages sent through social media or other third-party services are also subject to the privacy, security, and terms of those platforms.
For legal, privacy, accessibility, security, or other important communications, email is the preferred channel unless we provide another specific method.
24. Changes to This Contact Policy
We may update this Contact Policy as:
- Website features change;
- business practices change;
- contact channels change;
- legal requirements change; or
- new types of inquiries become relevant.
The Last Updated date at the beginning of this page identifies the current published version.
25. Contact Information
The Rice Collective LLC
Doing business as The Rice Collective
Maryland, United States
Website:
https://thericecollective.org
General Email:
thericecollective@outlook.com
Recommended Email Subject Lines
General Inquiry
Project Inquiry
Business Inquiry
Media Inquiry
Privacy Request
Maryland Privacy Request
Maryland Privacy Appeal
Accessibility Request
Copyright / Intellectual Property Notice
Trademark / Brand Notice
Security Report
Fraud / Impersonation Report
© 2026 The Rice Collective LLC. All rights reserved.